Frequently Asked Questions About Custom Printed Porcelain & Ceramic Tile Murals

Cost & Ordering Your Custom Tiles

What affects the cost of custom printed tiles?

We quote for your particular project. The main factors are:

• Finished size and quantity: one printed tile, a small feature or a mural made from many tiles.
• Tile size and application: the tile format and whether the project is for a wall, floor, shower or outdoor space.
• Artwork preparation: the quality of the original file and the work needed to prepare the image and layout.
• Finish and cutting: the glazing selected for the intended use and any custom cutting required.
• A physical prototype: if requested, a kiln-fired sample to assess colour and detail before the full order.
• Shipping: the order size and delivery destination.

Send your idea, approximate dimensions or tile quantity, intended use and shipping city and country. We can discuss the practical options and prepare a project-specific quote. Tell us your required date so we can check timing too.

Can I order just one tile?

Yes. There is no minimum order. A single 12 × 12-inch entrance tile can hold a business logo, family crest or monogram. You can also plan a small backsplash feature or a larger mural. Start with the impression you want to create; your design does not have to fill the whole room.

See the single entrance-tile option.

What should I send for a quote?

Send your artwork or idea, approximate width and height with units (or tile quantity), a photo of the space, where the tiles will be used, your shipping city and country, and your preferred timing. Rough measurements are fine for a first conversation; final specifications need to be confirmed before production.

Talk About My Tile Project

Artwork, Colour & Physical Prototypes

Will my photograph or logo work?

Send the best-quality original file you have and the intended print dimensions. Our artwork target is at least 300 pixels per inch at the final printed size; a 3 × 4-inch image, for example, needs 900 × 1,200 pixels. If you are unsure, send the file for review. We can discuss image quality, cropping, fine lettering and where grout lines will fall.

Can I see the printed colour before ordering a full mural?

Ask about a physical, kiln-fired prototype tile. It lets you assess the colour and detail on the selected tile, ideally in the lighting where the finished work will be displayed. We will confirm the prototype cost and arrangements for your project.

Can you match colours exactly?

We aim to get close, but an exact colour match cannot be guaranteed. Fired ceramic colours can differ from a screen, paper print or existing tile. Tell us which colours matter most, especially for a company logo, and discuss a physical prototype before committing to the full project.

What if I have an idea but no suitable image?

Tell us about the scene, style or feeling you want. We can discuss suitable artwork options. Use your own images or artwork you have permission to reproduce; an image found online is not automatically suitable for printing or licensed for use.

How do I send artwork or large files?

Attach files to your quote email, or use our artwork upload service. Include your name, a way to reach you and a short project description so we can connect the files with your enquiry.

Tile Choices, Durability & Installation

What tile sizes can you print?

Our wall tile formats include 4.25 × 4.25 inches and 6 × 6 inches. Floor tile formats are 12 × 12 inches or up to 12 × 18 inches, with smaller pieces cut from these tiles. A mural can span many tiles to form a much larger image. Tell us the intended location so we can discuss the appropriate tile and finish.

Can printed tiles be used in a shower, on a floor or outdoors?

Yes, with the appropriate tile, finish and installation for the setting. We use porcelain for outdoor tile projects. Tell us about water exposure, weather and foot traffic; your installer should check suitability, including slip resistance where relevant. A printed tile surface does not replace a properly designed waterproofing system.

Explore kitchen backsplashes, shower wall tiles, custom floor tiles, outdoor murals and commercial projects.

How is the image printed, and how durable is it?

We print on ceramic or porcelain tile, then glaze and kiln-fire the image. The process creates a durable decorative finish for suitable applications. Scratch-resistant does not mean scratch-proof: the selected tile, finish, use and cleaning method all matter.

Ask about the written durability warranty supplied on your invoice and the care guidance for your project. See our printing process and tile durability demonstration.

Who handles installation?

Your installer handles fitting the tiles and checks the substrate, adhesive, grout, waterproofing and any floor or slip-resistance requirements. We plan the image across the tiles and provide a layout map, numbered tiles or both, as appropriate to the project. Discuss openings, corners and fittings before the layout is finalised.

Send a photo of your space and your installation questions.

Can you print on tiles I already have?

We normally supply the tiles. If you want to use your own, contact us first: we need to test a piece for compatibility before confirming the project. Tile colour, material and surface can affect the result.

Timing, Delivery & Other Questions

How long will my order take?

Production and shipping timing depend on your project. Share your required date, delivery location and whether the date is flexible. We will confirm the schedule for your order before you make installation plans around delivery. Any rush availability must be confirmed.

Can you reproduce a broken or discontinued tile?

Some small replication projects are possible after assessment. Patterns are generally easier to reproduce than colours, exact matching is not guaranteed, and we cannot recreate raised texture or ridges. See the tile replication requirements if this is what you need.

Do you also print mugs and dishes?

Yes. For those products, explore custom printed mugs and printed plates and dishware. Printing areas and care requirements depend on the individual item; ask about the shape and finish you have in mind.